Orders & Delivery

FOR MORE INFORMATION, TO REQUEST A TRIAL, OR TO PLACE AN ORDER, PLEASE CONTACT US

Toll Free: 800-838-4548, Option 1 (Domestic)
Phone: 562-240-6500
Fax: 714-243-4703
Email: CS.molecular@diasorin.com
Address: DiaSorin Molecular LLC – Customer Service, 11331 Valley View Street Cypress, California 90630-4717 USA

WHEN ORDERING, PLEASE SPECIFY

  1. Company Name
  2. Your DiaSorin Account Number
  3. Purchase Order Number
  4. Ship To and Bill To Address
  5. Product Catalog Number and Description
  6. Quantity and Price
  7. Special Shipping Conditions, if Any

PAYMENT
ADDRESS

Contact Accounting for information about wire transfers, or remit payments to: DiaSorin Molecular LLC P. O. Box 856965 Minneapolis, MN 55485-6965

SHIPMENTS

Shipments are made using best routing as determined by DiaSorin Molecular LLC unless otherwise specified by the customer. Items are shipped Monday through Friday unless otherwise requested.

FINANCIAL POLICIES

Based on approved credit, payment in full is due 30 days from shipping date in U.S. dollars. A service charge of 1.5% per month (18% per annum) from date of invoice will be charged after 30 days. Credit limits and terms may be changed by DiaSorin Molecular LLC due to failure to make payments in a timely manner. Changes may include requiring payment in full prior to future shipments. In the event that DiaSorin Molecular LLC is required to take legal or other collection action on a client’s account, the client will be required to assume responsibility for all expenses incurred in connection with the collection action, including attorney fees, court costs, and collection service costs.

PACKAGING AND FREIGHT

U.S.

U.S. shipments are F.O.B. Cypress, California. Freight charges are prepaid and added to the invoice along with a minimum packing and handling charge.

International Shipments

International shipments are F.C.A. Cypress, California, USA. A minimum packing and handling charge will be included in the invoice. Customs charges are the responsibility of the customer.

Biological materials

Biological materials are packaged and shipped in accordance with the State and Federal regulations referencing 42 CFR Part 72.

Warranty and Return

Please refer to the page Warranty and Return.